Shipping Policy

Shipping Policy of Hollings & West

Below you will find the estimated delivery times for all our shipments:

  • Once an order is placed, we need 1-3 business days to process it. During the week, processing usually takes one business day, but if the order is placed on Friday evening or over the weekend, it may take a bit longer.
  • After processing, the order is shipped, and the average delivery time is 8-12 business days.

We do our best to make the ordering and delivery process as simple and convenient as possible for our customers. However, if you have any questions or concerns, feel free to contact our customer service. Below, we explain how your order is processed and delivered.

Placing an Order:

The purchase process on Hollings & West is simple:

  • Go to the product page you want and add it to your cart by clicking the black "Add to Cart" button.
  • Check that you have selected the correct product variants.
  • If everything looks good, proceed to checkout by clicking "Go to Checkout."
  • On the information page, enter the correct shipping details and click "Continue with Shipping."
  • On the "Shipping" page, verify the entered address.
  • Remember, all shipments are completely free.
  • Click "Continue to Payment" and choose your preferred payment method.
  • On Hailey & Hudson, all payment options are protected by SSL encryption to ensure a secure environment.
  • We accept payments via credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.
  • Click "Complete Order" and follow the instructions on the selected payment page.

If you encounter any problems, our customer service is always available to assist you.

Shipping Costs:

At Hailey & Hudson, we cover all shipping costs. All our products are shipped free of charge, with no minimum order amount required.

Shipping Your Order:

Found the perfect look or ideal accessory on our website? We strive to process and ship your order as quickly as possible. To offer fair prices, we collect orders in large quantities and ship them once the minimum required quantity is reached. We appreciate your understanding and cooperation in contributing to a more sustainable and responsible world.

We do everything possible to ship your order in the shortest time possible. If you wish to confirm that your order will be shipped the same day, contact us via email. Our support team will be happy to recommend the best solution for your needs.